This  privacy policy describes the treatment of information provided or  collected on the sites where this privacy policy is posted. It also  explains the treatment of information provided or collected on  applications we make available on third-party sites or platforms if  disclosed to you in connection with use of the application. We follow  this privacy policy in accordance with local law in the places where we  operate.

1. Types of Information We Collect
We  collect two basic types of information – personal information and  anonymous information – and we may use personal and anonymous  information to create a third type of information, aggregate  information. We collect the following categories of information:
Registration  information you provide when you create an account, including your  first name and surname, country of residence, gender, date of birth,  email address, username and password
Transaction information you  provide when you request information or purchase a product or service  from us, whether on our sites or through our applications, including  your postal address, telephone number and payment information
Information you provide in public forums on our sites and applications
Information sent either one-to-one  or within a limited group using our message, chat, post or similar  functionality, where we are permitted by law to collect this information
Information you provide to us when you use our sites and applications, our applications on third-party sites or platforms such as social networking sites, or link your profile on a third-party site or platform with your registration account
Location  information when you visit our sites or use our applications, including  location information either provided by a mobile device interacting  with one of our sites or applications, or associated with your IP  address, where we are permitted by law to process this information
Usage,  viewing and technical data, including your device identifier or IP  address, when you visit our sites, use our applications on third-party sites or platforms or open emails we send

2. How We Collect Your Information
We  collect information you provide to us when you request products,  services or information from us, register with us, participate in public  forums or other activities on our sites and applications, respond to  customer surveys, or otherwise interact with us. Please keep in mind  that when you provide information to us on a third-party site or  platform (for example, via our applications), the information you  provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.
We  collect information through technology, such as cookies, Flash cookies  and Web beacons, including when you visit our sites and applications or  use our applications on third-party sites or platforms.
We  acquire information from other trusted sources to update or supplement  the information you provided or we collected automatically. Local law  may require that you authorize the third party to share your information  with us before we can acquire it.

3. Use of Your Information by El Sembrador Nueva Evangelizacion Ministries Family of Companies
A  member of El Sembrador Nueva Evangelizacion Ministries, which includes  many different brands, will be the data controller for your information.   Other members of The El Sembrador Nueva Evangelizacion Ministries may  have access to your information where they perform services on behalf of  the data controller(s) (as a data processor) and, unless prohibited  under applicable law, for use on their own behalf (as a data controller)  for the following purposes:
Provide you with the products and services you request
Communicate  with you about your account or transactions with us and send you  information about features on our sites and applications or changes to  our policies
Consistent with local law and choices and controls that may be available to you:
Send you offers and promotions for our products and services or third-party products and services
Personalize content and experiences on our sites and applications
Provide you with advertising based on your activity on our sites and applications and on third-party sites and applications. To learn more about how we use your information for personalization and tracking.
Optimize or improve our products, services and operations
Detect, investigate and prevent activities that may violate our policies or be illegal.

4. Sharing Your Information with Other Companies
We  will not share your personal information outside The El Sembrador Nueva  Evangelizacion Ministries Family of Companies except in limited  circumstances, including:

• When you allow us to share your personal information with another company, such as:

• Please  note that once we share your personal information with another company,  the information received by the other company becomes subject to the  other company’s privacy practices.

• When we may cooperate with financial institutions to offer co-branded  products or services to you; however, we will do so only if permitted  by applicable law and, in these cases, the financial institutions are  prohibited from using your personal information for purposes other than  those related to the co-branded products or services

• When  companies perform services on our behalf, like package delivery and  customer service; however, these companies are prohibited from using  your personal information for purposes other than those requested by us  or required by law

• When  we share personal information with third parties in connection with the  sale of a business, to enforce our Terms of Use or rules, to ensure the  safety and security of our guests and third parties, to protect our  rights and property and the rights and property of our guests and third  parties, to comply with legal process or in other cases if we believe in  good faith that disclosure is required by law

• You may correct, update and delete your registration account

• You may change your choices for subscriptions, newsletters and alerts

• You  may choose whether to receive from us offers and promotions for our  products and services, or products and services that we think may be of  interest to you

• You  may choose whether we share your personal information with other  companies so they can send you offers and promotions about their  products and services

• You  may choose whether to receive targeted advertising from many ad  networks, data exchanges, marketing analytics and other service  providers by contacting Guest Services.

• You  may request access to the personal information we hold about you and  that we amend or delete it and we request third parties with whom we  have shared the information do the same

You  may exercise your controls and choices, or request access to your  personal information, contacting Guest Services, or following  instructions provided in communications sent to you. Please be aware  that, if you do not allow us to collect personal information from you,  we may not be able to deliver certain products and services to you, and  some of our services may not be able to take account of your interests  and preferences. If you have questions regarding the specific personal  information about you that we process or retain, please contact Guest  Services.

6. Children’s Privacy
We  recognize the need to provide further privacy protections with respect  to personal information we may collect from children on our sites and  applications. Some of the features on our sites and applications are  age-gated so that they are not available for use by children, and  we do not knowingly collect personal information from children in  connection with those features. When we intend to collect personal  information from children under age 13, we take additional steps to protect  children’s privacy in compliance with COPPA, including:

• Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information

• In  accordance with applicable law, obtaining consent from parents for the  collection of personal information from their children, or for sending  information about our products and services directly to their children

• Limiting  our collection of personal information from children to no more than is  reasonably necessary to participate in an online activity

• Giving  parents access or the ability to request access to personal information  we have collected from their children and the ability to request that  the personal information be changed or deleted

7. Data Security, Integrity and Retention
The  security, integrity and confidentiality of your information are  extremely important to us. We have implemented technical, administrative  and physical security measures that are designed to protect guest  information from unauthorized access, disclosure, use and modification.  From time to time, we review our security procedures to consider  appropriate new technology and methods. Please be aware though that,  despite our best efforts, no security measures are perfect or  impenetrable. We will retain your personal information for the length of  time needed to fulfill the purposes outlined in this privacy policy  unless a longer retention period is required or permitted by law.

8. Data Transfers, Storage and Processing Globally
We  operate globally and may transfer your personal information to  individual companies of The El Sembrador Nueva Evangelizacion Ministries  or third parties in locations around the world for the purposes  described in this privacy policy. Wherever your personal information is  transferred, stored or processed by us, we will take reasonable steps to  safeguard the privacy of your personal information. Additionally, when  using or disclosing personal information transferred from the European  Union, we abide by the Safe Harbor Principles as set forth by the U.S.  Department of Commerce, use standard contract clauses approved by the  European Commission, adopt other means under European Union law for  ensuring adequate safeguards, or obtain your consent.

9. Changes to this Privacy Policy
From  time to time, we may change this privacy policy to accommodate new  technologies, industry practices, regulatory requirements or for other  purposes. We will provide notice to you if these changes are material  and, where required by applicable law, we will obtain your consent.

10. Comments and Questions
If  you have a comment or question about this privacy policy, please  contact Guest Services. Our sites and applications may contain links to  other sites not owned or controlled by us and we are not responsible for  the privacy practices of those sites. We encourage you to be aware when  you leave our sites or applications and to read the privacy policies of  other sites that may collect your personal information.
Notice to  California Residents: If you are a California resident, you may have  certain additional rights. California Civil Code Section 1798.83 permits  you to request information regarding the disclosure of your personal  information by certain members of The El Sembrador Nueva Evangelizacion  Ministries to third parties for the third parties’ direct marketing  purposes. California Business and Professions Code Section 22581 permits  registered users who are minors to request and obtain deletion of  certain posted content.

Definitions
Aggregate  Information. Aggregate information means information about groups or  categories of guests, which does not identify and cannot reasonably be  used to identify an individual guest.

Anonymous Information.  Anonymous information means information that does not directly or  indirectly identify, and cannot reasonably be used to identify, an  individual guest.

Application. Application means a program  or service operated by us (or on our behalf) that may be displayed on  various online, mobile or other platforms and environments, including  those operated by third parties, which permits us to interact directly  with our guests.

Children. Children means individuals who  we have identified are not of legal age to consent to the collection and  processing of their personal information. In the United States and  Latin America, the term “children” refers to individuals under 13 years  of age.

Data Controller. The data controller is the  subsidiary or affiliated entity of El Sembrador Nueva Evangelizacion  Ministries that is responsible for the personal information collected  from sites and applications, as follows:

• ESNE TV

• ESNE Radio

• All other sites and applications

Data Processor.  A data processor is a person or entity that processes personal  information on behalf of a data controller (or data controllers) and is  permitted to perform data processing only as directed by the data  controller(s).

Guest Services. Means donor services they can be contacted at area code 818-700-4938 regarding your privacy including opting out options.

IP Address.  An IP address is associated with the access point through which you  enter the Internet, and is typically controlled by your Internet Service  Provider (ISP), your company, or your university. We may use IP  addresses to collect information regarding the frequency with which our  guests visit various parts of our sites and applications, and we may  combine IP addresses with personal information.

Member. Member means a subsidiary or affiliated entity that is part of The El Sembrador Nueva Evangelizacion Ministries.

Notice.  Notice may be by email to you at the last email address you provided  us, by posting notice of such changes on our sites and applications, or  by other means, consistent with applicable law.

Parents. Parents means a parent or legal guardian.

Personal information. Personal  information means information that identifies (whether directly or  indirectly) a particular individual, such as the individual’s name,  postal address, email address and telephone number. When anonymous  information is directly or indirectly associated with personal  information, this anonymous information also is treated as personal  information.

Public Forums. Our sites and applications may  offer message boards, conversation pages, blogs, chat rooms, social  community environments, profile pages, and other forums that do not have  a restricted audience. If you provide personal information when you use  any of these features, that personal information may be publicly posted  and otherwise disclosed without limitation as to its use by us or by a  third party. To request removal of your personal information from a  public forum on one of our sites or applications, please contact Guest  Services.

The El Sembrador Nueva Evangelizacion Ministries Family of Companies. The El Sembrador Nueva Evangelizacion Ministries Family of Companies refers to El Sembrador Ministries, a California Non-Profit  Religious Corporation and its subsidiary and affiliated entities, which  offer their products and services under various brand names. These  companies engage in a number of businesses, including television, radio,  publishing, consumer products and interactive services. The El  Sembrador Nueva Evangelizacion Ministries brands include, among others,  but are not limited to the following:

• ESNE TV
• ESNE Radio